Want to Give a Career-Making Talk?

Do you have an opportunity to speak at TED, TEDx, SXSW, Small Business Expo, 99U, WBENC, Dreamforce, NMX, World Domination Summit, Wisdom2.0 or BIF?

Have you watched the careers of Brene Brown, Simon Sinek, Sir Ken Robinson, Amy Cuddy and Dan Pink SOAR after they delivered powerfully original messages?

If so, you already know that a quality 10-18 minute talk can be a career-maker.

If you have an opportunity to get up in front of a group of people, please understand that EVERYONE in the room (and watching the video later) is a decision-maker. Every single person has the power to take you and what you care about viral. Each person has the power to quote you, post about you, promote you, fund you or work with you.

Invest in your future. Use these “7 Cs of Original Messaging” to create a genuinely intriguing, one-of-a-kind talk that favorably impresses/influences everyone in the room and in the online audience in the years ahead.

1. CLEAR

A Hollywood producer once told me directors can predict when their movies will make money. How? Simple. Do people walk out of the theater repeating something they heard word for word? If so, they become word-of-mouth advertisers. When people ask, “Seen any good movies lately?” they’re talking about your movie and taking it viral.

The same applies to your talk. Can listeners repeat your big idea – your most important point – word for word? If they can, they’ll become your word-of-mouth advocates. If they can’t, your big idea will be out-of-sight, out-of-mind … in one ear, out the other.

Neil Gaiman’s 2012 commencement speech
for Philadelphia’s University for the Arts shows the payoff of distilling your big idea into a crystal-clear sound bite. “Make Good Art” resonated so powerfully with the initial audience of hundreds, the video went viral within days and was turned into a best-selling book.

2. COMPELLING.

You’ve got 60 seconds to capture everyone’s attention or they’ll start checking email.

No perfunctory opening. No, “I’m glad to be here today and want to thank the organizer for inviting me.” That’s predictable, and predictable is boring. Pleasantly surprise everyone by jumping right into your origin story or into a compelling, counter-intuitive insight that flies in the face of current beliefs.

Test your premise beforehand with colleagues. If they say, “I already know that,” it’s back to the drawing board. Or, as comedian George Carlin said, “What did we go back to before there were drawing boards?” Keep tweaking your idea until people’s eyebrows go up (a sure sign of curiosity) and they say, “Hmmm. That’s interesting. Tell me more.”

3. CURRENT

The keynote speaker at a recent conference used the often-referenced “Pygmalion in the Classroom” study of how teachers’ expectations affect student performance as the basis for her talk. Really?! That study was done in 1989! She couldn’t find any current studies to make her case? Referencing such an outdated source undermined her credibility.

Recency = relevancy. What just-released report can you reference to prove your point? Recent research will get their attention, and respect.

4. CONGRUENT

After you’ve come up with a big idea, run it by your gut. Ask yourself, “Is this congruent with my voice, my vision, my values? If the program coordinator suggests a topic, but it doesn’t feel right, it’s wrong for you. A career-making talk shares your EEE – Expertise, Experience, Epiphanies – not someone else’s. What do you passionately believe? What is a heartfelt legacy message that sums up what you’ve learned from life? What’s an exciting invention, innovation or breakthrough you’ve been part of?

An executive called me a week before his program and said, “I hope you can help. I’ve been traveling almost nonstop, so I asked our company speechwriter to help prepare my talk. It’s well-done, it just doesn’t sound like me.”

I told him, “You’re right. A career-making talk has got to be your voice. Get a recorder and ask someone to take notes while you read the script. Every time you read something and think, ‘I would never say it that way,’ say out loud how you would say it. Don’t censure or second-guess yourself, don’t try to be eloquent, and don’t overthink it. Just keep moving forward, rewording it into your natural voice. Ask your assistant to integrate your phrasing into a new version and then read it out loud again until you wouldn’t change a word. Now, it’s your talk.”

5. COMMERCIALLY VIABLE

The purpose of a talk at most venues is not to sell your products or services, and it shouldn’t be your priority. Unless this is a pitch forum where you are supposed to be marketing yourself and your company, the point is to ADD VALUE FOR THE AUDIENCE not to promote yourself, your products and services. The fact is, though, an excellent talk will scale your visibility, viability and drive business to and for you.

Witness what’s happened to Brené Brown. Brené was a professor when she spoke for TEDx-Houston. She was popular at her university, but hardly a household name. Her talk on vulnerability was so evocative, it was quickly uploaded to the TED.com site and has since received 29 million views. Her resulting Oprah appearances made her an international fan favorite, generating lucrative book deals and five-figure keynotes.

6. CONSISTENT

It’s important that your talk be consistent with your brand positioning and primary focus. Instead of summarizing what you’ve done in the past, a career-making talk is a pebble in the pond of your best future. Ask yourself, “What do I want my next 1-3 years of my life to look like? How could this talk catalyze that and set that up?”

For example, a colleague was asked to give a TEDx talk about bullying since she’d had a horrific experience being bullied at work. She feels strongly about this issue, and has a lot to say about the importance of speaking up instead of waiting for HR to rescue you (not going to happen). But she is a management consultant. She doesn’t want to keep reliving that negative experience by speaking, consulting, and doing media interviews on it. It wouldn’t serve her goals to drive demand that’s inconsistent with her priorities and the quality of life she seeks. It’s smarter to select an idea that’s in alignment with what she wants to accomplish the next few years.

7. COMPETITIVE EDGE

I had an opportunity to hear the Physics Nobel Laureate Dr. John Mather speak recently. Following his talk, I asked him, “What’s your next “big idea?” He said, “I’ve got one, but I’m researching to see if anyone else has gotten there first.”

Exactly. Jerry Garcia of the Grateful Dead said, “It’s not enough to be the best at what you do; you must be perceived to be the only one who does what you do.” Once you have a clear, compelling, current, consistent, congruent, commercially viable idea, Google it to see if anyone else has gotten there first. If they have, it doesn’t necessarily mean you should abandon the idea; it just means you should design a provocative premise around it that hasn’t been shared before.

For example, watch Sir Ken Robinson, the most-watched TED talk of all time. Certainly, other experts have talked about the need for creativity in our schools, but no one does it quite like Ken.

Does your career-making talk meet all seven C criteria of Original Messaging? If so, kudos to you. You’ve dramatically increased the likelihood your talk will be a success for you, the meeting planner, and everyone who watches in person and online.

If not, invest the effort to craft an original 7C talk that gets and keeps people’s eyebrows up. Your audience, career, and legacy will thank you.

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Sam Horn, Founder/CEO of the Intrigue Agency, is on a mission to help people create quality projects that add value for all involved. Her TEDx talk on INTRIGUE and books – including POP!, IDEApreneur, Tongue Fu! and Washington Post bestseller Got Your Attention? – have been featured in New York Times, Forbes, Inc, Fast Company and on NPR and MSNBC, and presented to Boeing, Intel, Cisco, NASA, Capital One, NASA, YPO, National Geographic.

Tongue Fu!® How to Lead and Influence with Respect

Thanks to ChosunBiz – South Korea’s largest newspaper – for interviewing me for a cover story. Thought you might enjoy highlights from our interview with these Tongue Fu! tips on how to lead and influence with respect … because everyone wants, needs and deserves to be treated with respect.

1.   What is the core of new elements for 21st Century leadership?

We are no longer in the information age; we are in the connection age. Information is no longer enough to earn people’s attention and respect. If what we’re trying to communicate isn’t connecting, we’re wasting everyone’s time.

This is different from the 20th-century charismatic leadership because that was based on “I am the boss, you have to listen to me. I’m  senior to you, you must pay attention and do what I say.”

Journalist Eleanor Clift says, ‘We’re all in a race to be relevant. ” In today’s short-attention-span world of INFObesity, if we don’t make what we’re saying personally relevant to whoever we’re trying to connect with; they will ignore us and nothing will get done.

2.  How can leaders express their empathy when talking to employees?

First, ask themselves before they say anything, “How would I feel if this was happening to me? How would it feel to be on the receiving end of this message?”

Those four words “How would I feel ” are the quickest way to understand – and empathize with – what it’s like to be in someone else’s shoes.

Second, by prefacing what you say with “.” and then inserting how you anticipate the employee is feeling.

For  example, ” I can only imagine how frustrating it must be to find out we’re going to have to start from scratch after you’ve spent several weeks on this.”

Or “I can only imagine how tired you must be after putting in a 10 hour day yesterday, so please know how much I appreciate you staying late again to get this project finished.”

3. How can CEO’s make other people feel comfortable and empowered when they’re talking?

SIT DOWN. As long as you are standing up and other people are seated, your body language is reinforcing that you are in the superior position and they are in the inferior position. It seems like you’re  towering over them. It diminishes them, makes them feel small and makes them feel you’re the teacher and they’re the students. This perpetuates the “I’m in control, you’re not” leadership style.

When you sit down, you level the playing field. It’s a way of saying, “We are on equal ground, we can see things eye to eye. It encourages people to speak up because they feel you are one of them instead of above them.”

Next, say “In the past …” For example, “in the past, you may have felt your opinion didn’t matter.”

“In the past, employees may have been punished for sharing honest feedback that appeared to be critical.”

Then,  bridge with “and now…”

“And now, we welcome your honest input because we rather know what’s not working so we can fix it.”

“And now, we encourage you to point out what we can do better because we want our company to be more productive and profitable.”

4.   How can senior CEOs overcome the generation gap and connect with younger employees?

First, make young people the expert. Give Millennials an opportunity to showcase and share what they know, what they’re good at.

For example, say “Our organization wants to be even more relevant to millennials. As a 20-something, we welcome your suggestions on how we can describe our products and services in ways that make them more appealing to your friends. What are your recommendations on how we can do that?”

Or, ask for advice on how to leverage social media and new tech devices.

Say, “We know we could do a better job being more current and staying up-to-date with all things digital. What do you think we could be doing to reach more young people with apps,  Snapchat, Facebook, Instagram, YouTube or other popular online options?”

5.  How can young CEOs and leaders communicate better with older managers?

First, take notes.

Young people are often quick thinkers who tend to get impatient when older managers start talking about “In the old days…”  or “How we used to do this …”

Carry a notepad with you and jot down what people are saying. Instead of getting distracted, interrupting or cutting them off, it helps you stay focused on what they’re saying.

When they’re finished talking, paraphrase what they said from your notes. This shows respect and that you really heard them.

Then,  move the conversation to what can be done about the situation.

Resist the urge to check a digital device (a laptop, iPad or smartphone) when older people are talking. Put it face down on a nearby surface or turn away from your laptop and LOOK at the person speaking.

Don’t even glance at your smartphone if it pings. Non-digital natives will never believe you’re listening if you’re checking your digital device. They feel disrespected.

6.  What kind of TONGUE FU!® or INTRIGUE skills can be used to earn people’s respect and favorable attention in the following situations?

A) Town hall:

Address the time.   Anxiety is defined in two words – not knowing. If people don’t know how long you’re going to talk, they’re not listening, they’re in a state of resentful anxiety.

For example, say, “I know it’s 7 PM on a weeknight and you’ve already put in a long day and many of you have children waiting for you at home… so we’re going to keep this town hall meeting to 45 minutes so you can all get back to your families at a reasonable hour.”

Or, if this is a controversial issue, address the elephant in the room.

Say, “We know this is a highly charged issue and people have strong feelings. So, to make sure the discussion stays pro-active and everyone has an opportunity to speak, we are going to follow these ground rules.”

B) a meeting with managers when you want the truth.

Be straightforward that you want the whole truth and nothing but the truth – even if it’s not good news.

Say, “I can only imagine you might be reluctant to tell us what’s not working because you wonder if you’ll be blamed for it. Our priority here is not to find fault, it is to find solutions. We ask you to please share your honest assessment of what’s undermining our effectiveness. We can’t fix what’s wrong if we don’t know what’s wrong. Thank you in advance for giving us the truth even if it’s not pretty. We will all be better for it.”

You’re welcome to share these questions/answers with your team at your next staff meeting.  Hope it catalyzes an important conversation about how to earn people’s attention and cooperation by influencing with respect.

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Want to share these Tongue Fu!® and INTRIGUE leadership approaches with your group?  Contact Cheri@IntrigueAgency.com to arrange for Sam Horn to keynote your convention or company meeting. Discover for yourself why her inspiring presentations receive raves from such clients as Boeing, Cisco, Intel, Four Seasons, Capital One and National Geographic,  Also,  check out her TEDx talk on Intrigue and Influence with Respect – and her books Tongue Fu!® POP! and Washington Post Bestseller Got Your Attention?