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How To Talk To People That Don’t Want To Talk To You

You’ve probably heard all the above: par for the course when trying to sell our ideas, products, and services. But it can be demoralizing to keep running into people who run the other direction as soon as they see you coming. To really catch the attention of decision-makers who are busy (and don’t want to [...]

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standout

“It’s not enough to be the best at what you do, you must be perceived to be the only one who does what you do.” – Jerry Garcia, the Grateful Dead I agree with Jerry Garcia. The world does not need “another _____.” “Another” web designer, coffee shop, self-help author, motivational speaker, chiropractor or dry cleaner. [...]

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jake2

I’m here speaking in Waikiki and chanced upon an excellent PBS-Hawaii documentary last night about Jake, a virtuoso who has “hit it big,” yet remains grounded in his values. Jake Shimabukuro: Life on Four Strings A favorite segment of the PBS special was when Jake played his ukulele in Sendai, Japan (ravaged by the 2011 [...]

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team

“Let’s give them something to talk about.” – Bonnie Raitt song lyric I recently spoke at a conference where two co-authors shared their findings after taking 2 years to interview people who were at the top of their profession. They then revealed their list of the 10 defining qualities that made these individuals different. The [...]

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“That silence you just heard was me speaking my mind.” – coffee mug slogan Did you ever watch the TV sitcom Friends? Remember Phoebe, the self-described blonde ditz who sang, “Smelly cat, smelly cat?” In one episode, Phoebe was complaining to Joey about something her brother did. After listening for awhile, Joey interrupts her and says, [...]

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emptymic

Do you ever find yourself tongue-tied or tongue-twisted? Would you like to know what to say  – when you don’t know what to say? I’ve created a communication process called Tongue Fu!® What is Tongue Fu!® you ask? It’s best defined by an incident that took place while I was flying to NYC for a TV [...]