When Karl Haas walked onstage, the audience reacted in surprise. Instead of taking offense, he responded with humor—and won them over instantly. Here’s a simple Talking on Eggshells tip for using grace and wit to defuse awkward moments.
When Karl Haas walked onstage, the audience reacted in surprise. Instead of taking offense, he responded with humor—and won them over instantly. Here’s a simple Talking on Eggshells tip for using grace and wit to defuse awkward moments.