Instead of chasing potential clients by constantly trying to sell them, give them an opportunity to experience you in action. Show up, provide value, and be the person who wants to do something FOR them—not get something FROM them.
Browsing CategoryLeadership
Defuse What’s Happening with Humor – The Better Newsletter #142
When Karl Haas walked onstage, the audience reacted in surprise. Instead of taking offense, he responded with humor—and won them over instantly. Here’s a simple Talking on Eggshells tip for using grace and wit to defuse awkward moments.
Stop Shoulding on Yourself – The Better Newsletter #138
I had the privilege of managing the programs for tennis champion Rod Laver on Hilton Head Island, SC, right out of college. After one of our national tennis camps, Rocket asked if I’d like to hit for a bit. Would I?!
Are You Wealthy in What Matters? – The Better Newsletter #132
At TED, it’s not the drones, robots, or AI slides that stay with us. It’s the people in the halls—the ones acting in integrity and adding value to the world. In the end, wealth is measured by the human beings who make life richer and more meaningful.
What’s Your Signature Story? – The Better Newsletter #127
Stop letting traitorous doubts keep your work sitting in your head. Learn why you have a responsibility to share your unique contribution with the world today.
Belief Costs Nothing – The Better Newsletter #126
Stop letting traitorous doubts keep your work sitting in your head. Learn why you have a responsibility to share your unique contribution with the world today.
Business IS Personal – The Better Newsletter #125
When asked who made the biggest difference in her career, Sam Horn didn’t hesitate. Her sister and business manager, Cheri Grimm. Their partnership can be summed up in one powerful word: tacit.
Who Do You Believe In? – The Better Newsletter #124
When I asked Dr. Ivan Misner who had been a Force for Good in his life, he didn’t hesitate. “My freshman history teacher, Mr. Romero.” After losing every student council race and promising never to run again, Ivan was unexpectedly chosen by Mr. Romero – despite his classmates’ protests. That single moment of belief changed everything. It gave Ivan the confidence to lead, win elections, and ultimately found BNI, creating opportunity for millions.
Tick Talk – The Better Newsletter #118
After my Tick Talk® keynote, a professor told me he rewrote a lecture he’d given for 24 years—because there was nothing people could do at the end. That’s communication that changes behavior.
Bad News, Good News – The Better Newsletter #114
Many of us don’t feel like we’re the pilot of our time. Months blur into years, and it can feel impossible to get caught up. Taking time to reflect on the people, places, and experiences that mattered is a powerful way to honor what’s been time well spent – and to intentionally pilot the year ahead.