A few weeks before graduating from VA Tech, my son Tom saw a job opening at NASA’s Mission Control at Johnson Space Center in Houston.
His dream job. He submitted his resume and – YAY! – got an interview.
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Lead With Authentic Appreciation – The Better Newsletter #41
A woman in a recent workshop said, “I work for a government agency. I can’t remember the last time someone paid me a compliment.”
I told her, “Instead of waiting to receive overdue appreciation, GO FIRST and get the ball rolling by giving other people the recognition they deserve.”
Double Down on Your Dreams – The Better Newsletter #39
I’ll always remember, years ago, standing in a pouring rain on a crowded NYC street trying to flag down a taxi. No luck. I called my son out of frustration, told him what was happening and said, “I’m going to miss my plane. Any suggestions?”
Confidence, Curiosity & Connection – The Better Newsletter #38
Years ago, an engineer stood up at an event I was speaking at and said, “When I was a kid, I couldn’t wait to grow up because I thought confidence came with the territory.” I told him, “The way to get confidence is to…
Messages That Matter – The Better Newsletter #32
People often tell me, “I’m a business owner, not a speaker.” I reply back with…
When Were You Last Happy? – The Better Newsletter #30
I’ll always remember attending a talk on “happiness” presented by a well-known professor…
Stuck? Do This! – The Better Newsletter #29
Last year, my book launch for Talking on Eggshells was coming up and I was stuck…
What’s Your Problem? – The Better Newsletter #25
A receptionist at a medical center I presented a program for told me, “I never understood why people were so rude to me when I was so nice to them. Then I realized I used what you call ‘fighting phrases’ all the time.
Make Your Life Your Lab – The Better Newsletter #23
I’ll always remember walking a Maui beach with National Geographic photographer Dewitt Jones. Every so often, Dewitt would stop, whip out a little notebook and pen from his pocket and write something down. I finally asked…
Pop Out of the Pack – The Better Newsletter #21
Julie told me that she wanted to write a breakout book in her genre – but “All the great titles are taken.” I asked her “What is something you hear, over and over again when you talk with your clients?” She laughed, and said…