When Karl Haas walked onstage, the audience reacted in surprise. Instead of taking offense, he responded with humor—and won them over instantly. Here’s a simple Talking on Eggshells tip for using grace and wit to defuse awkward moments.
Posts Taggedemotional intelligence
Bad News, Good News – The Better Newsletter #114
Many of us don’t feel like we’re the pilot of our time. Months blur into years, and it can feel impossible to get caught up. Taking time to reflect on the people, places, and experiences that mattered is a powerful way to honor what’s been time well spent – and to intentionally pilot the year ahead.
Stop Yelling at Barking Dogs – The Better Newsletter #113
Years ago, I signed our Jack Russell Terrier up for obedience training. At our first session, he was so excited he wouldn’t stop barking.
So, I yelled “STOP BARKING!” Our instructor smiled and said, “Yelling at your barking dog just makes him think, Great, now we’re both barking. Try modeling the behavior you want instead.”