One rainy day when my son Andrew was young, he got bored and used some crayons to turn our wall into a colorful mural.
I was not a happy camper. In the midst of letting him know this, he looked up and said, “Mom, can we have a FRESH START?”
Browsing CategoryCommunication
Lead With Authentic Appreciation – The Better Newsletter #41
A woman in a recent workshop said, “I work for a government agency. I can’t remember the last time someone paid me a compliment.”
I told her, “Instead of waiting to receive overdue appreciation, GO FIRST and get the ball rolling by giving other people the recognition they deserve.”
Confidence, Curiosity & Connection – The Better Newsletter #38
Years ago, an engineer stood up at an event I was speaking at and said, “When I was a kid, I couldn’t wait to grow up because I thought confidence came with the territory.” I told him, “The way to get confidence is to…
The Dreaded 5%er – The Better Newsletter #37
Do you deal with someone who repeatedly puts people down? Who blames everyone else for what goes wrong? Chances are you’re dealing with a bully – or what I call a 5%er.
Stop Should-ing On Yourself – The Better Newsletter #36
Years ago, I had the privilege of working for Rod Laver. One day after our national tennis camp, Rod asked if I’d like to “hit for a bit,” which was his way of…
I’m SO Angry! – The Better Newsletter #34
I let a friend use my lake cottage, for free. When I arrived the next weekend, I couldn’t believe what a mess he left…
Messages That Matter – The Better Newsletter #32
People often tell me, “I’m a business owner, not a speaker.” I reply back with…
Accident or Opportunity? – The Better Newsletter #31
Several years ago, I was driving west as part of my Year by the Water. I didn’t book hotels in advance because…
When Were You Last Happy? – The Better Newsletter #30
I’ll always remember attending a talk on “happiness” presented by a well-known professor…
From Worry to Wonder – The Better Newsletter #28
A client preparing a presentation told me, “I know it’s important to share stories, but I don’t have any.” I told her…