Years ago, an engineer stood up at an event I was speaking at and said, “When I was a kid, I couldn’t wait to grow up because I thought confidence came with the territory.” I told him, “The way to get confidence is to…
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The Dreaded 5%er – The Better Newsletter #37
Do you deal with someone who repeatedly puts people down? Who blames everyone else for what goes wrong? Chances are you’re dealing with a bully – or what I call a 5%er.
Stop Should-ing On Yourself – The Better Newsletter #36
Years ago, I had the privilege of working for Rod Laver. One day after our national tennis camp, Rod asked if I’d like to “hit for a bit,” which was his way of…
From Imposter to Inspired – The Better Newsletter #35
One day, I saw a woman sitting on the beach by herself, crying. I went over and asked, “Are you okay?” She said, “No, I’m NOT okay. I don’t belong here…”
I’m SO Angry! – The Better Newsletter #34
I let a friend use my lake cottage, for free. When I arrived the next weekend, I couldn’t believe what a mess he left…
Back to Basics – The Better Newsletter #33
Years ago I was watching Chris Evert’s commentary at Wimbledon. She said…
Messages That Matter – The Better Newsletter #32
People often tell me, “I’m a business owner, not a speaker.” I reply back with…
Listen Up, Literally – The Better Newsletter #26
A woman told our group that her friend had recently gotten laid off. She tried to commiserate by saying “I know just how you feel.” Her friend fired back, “You do NOT know how I feel.”
What’s Your Problem? – The Better Newsletter #25
A receptionist at a medical center I presented a program for told me, “I never understood why people were so rude to me when I was so nice to them. Then I realized I used what you call ‘fighting phrases’ all the time.
Make Your Life Your Lab – The Better Newsletter #23
I’ll always remember walking a Maui beach with National Geographic photographer Dewitt Jones. Every so often, Dewitt would stop, whip out a little notebook and pen from his pocket and write something down. I finally asked…