A client preparing a presentation told me, “I know it’s important to share stories, but I don’t have any.” I told her…
Browsing CategoryCommunication
Listen Up, Literally – The Better Newsletter #26
A woman told our group that her friend had recently gotten laid off. She tried to commiserate by saying “I know just how you feel.” Her friend fired back, “You do NOT know how I feel.”
What’s Your Problem? – The Better Newsletter #25
A receptionist at a medical center I presented a program for told me, “I never understood why people were so rude to me when I was so nice to them. Then I realized I used what you call ‘fighting phrases’ all the time.
Pop Out of the Pack – The Better Newsletter #21
Julie told me that she wanted to write a breakout book in her genre – but “All the great titles are taken.” I asked her “What is something you hear, over and over again when you talk with your clients?” She laughed, and said…
Goodbye Guilt – Hello Glee -The Better Newsletter #19
Carol worked in DC and commuted 2-3 hours EVERY DAY. Being away from home for 13+ hours a day made her feel especially guilty because
Your UNDEVOTED Attention – The Better Newsletter #18
Years ago, the boys and I were discussing plans for the weekend over dinner. Tom looked a little distracted so I asked, “Tom, are you listening to me?”
Beauty & The Boat – The Better Newsletter #17
My friend Glenna was married to Jim, a former linebacker for the Green Bay Packers, who loved being out on the lake…
Never Yell At a Barking Dog – The Better Newsletter #16
I signed our Jack Russell Terrier up for obedience training. At our first session he was so excited, he wouldn’t stop…
Never Yell at a Barking Dog
I signed our energetic Jack Russell up for dog obedience training. At our first session, JR was so excited to see all his new buddies, he wouldn’t stop barking.
So, what did I do? I yelled at him to stop barking.
That’s a Wrap for Sam Horn’s New LinkedIn Course on Communication
What an honor it was being asked to share my techniques for how to craft crystal-clear, intriguing communications in an online course for LinkedIn Learning. Thanks to the team above for making our filming such a…