I signed our energetic Jack Russell up for dog obedience training. At our first session, JR was so excited to see all his new buddies, he wouldn’t stop barking.
So, what did I do? I yelled at him to stop barking.
Browsing CategoryConflict
When The Going Gets Tough…
We live in unprecedented times. Times of disruption, dramatic change, stress, and uncertainty. It’s more important than ever to create communication that is timely, relevant and sensitive to these times of Coronavirus and Covid19. It’s important…
Tongue Fu!® How to Lead and Influence with Respect
Thanks to ChosunBiz – South Korea’s largest newspaper – for interviewing me for a cover story. Thought you might enjoy highlights from our interview with these Tongue Fu! tips on how to lead and influence with…
Want to Know What To Say – When You Don’t Know What To Say?
Would you like to know what to say when you don’t know what to say? Would you like to be able to think on your feet and respond proactively when people are being unfair, unkind…
Never Be Bullied Again
I had the honor of presenting “Take the Bully by the Horns” at the ASAE (American Society of Association Executives) convention in Detroit this past week. Many participants asked me to please share the handout…