Years ago, I read an article by Shankar Vedantam in The Washington Post about genocide and famine.
Rather than leading with data, Vedantam shared a story about an oil tanker that had caught fire off the coast of Hawaii…
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Lead a Horse to Water… – The Better Newsletter #56
My friend Maria passed her state’s real estate exam and obtained her license. After many weekends of open houses, Maria hadn’t made one sale.
Sell vs Serve – The Better Newsletter #52
Instead of chasing away potential clients by trying to sell them, it’s wiser to give people an opportunity to experience you in action so they CHOOSE to work with you.
Break Out Instead of Blend In – The Better Newsletter #50
JJ asked me, “I want you to kick off the program, so what’s the FIRST thing we need to do to create a successful book that sells for years to come?”
Create Connection (Not Confusion) – The Better Newsletter #48
At a recent conference, I asked a woman, “What do you usually say when people ask what you do?” She replied, “I tell them…”
Tick Talk – The Better Newsletter #43
A few weeks before graduating from VA Tech, my son Tom saw a job opening at NASA’s Mission Control at Johnson Space Center in Houston.
His dream job. He submitted his resume and – YAY! – got an interview.
Lead With Authentic Appreciation – The Better Newsletter #41
A woman in a recent workshop said, “I work for a government agency. I can’t remember the last time someone paid me a compliment.”
I told her, “Instead of waiting to receive overdue appreciation, GO FIRST and get the ball rolling by giving other people the recognition they deserve.”
Double Down on Your Dreams – The Better Newsletter #39
I’ll always remember, years ago, standing in a pouring rain on a crowded NYC street trying to flag down a taxi. No luck. I called my son out of frustration, told him what was happening and said, “I’m going to miss my plane. Any suggestions?”
Confidence, Curiosity & Connection – The Better Newsletter #38
Years ago, an engineer stood up at an event I was speaking at and said, “When I was a kid, I couldn’t wait to grow up because I thought confidence came with the territory.” I told him, “The way to get confidence is to…
Messages That Matter – The Better Newsletter #32
People often tell me, “I’m a business owner, not a speaker.” I reply back with…